Dispatch
Align
Align provides comprehensive field service management software designed to streamline operations for various trades businesses. It helps contractors efficiently manage scheduling, dispatch, invoicing, and customer communication from a single platform.
emerging🔧Plumbing⚡Electrical❄️HVAC🏠Roofing
Use Cases
- Streamline field operations and workflow automation
- Optimize technician scheduling and dispatching
- Improve customer communication and satisfaction
- Manage invoicing, payments, and financial reporting
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Proposals & Quotes | Yes | Standard |
| E-Signature | Yes | Standard |
| Dispatch | Yes | Advanced |
| Scheduling | Yes | Advanced |
| Route Optimization | Yes | Standard |
| Inventory Management | Yes | Standard |
| Asset Management | Yes | Standard |
| Estimating | Yes | Standard |
| Invoicing | Yes | Standard |
| Payment Processing | Yes | Standard |
| QuickBooks Sync | Yes | Standard |
| Pricebook | Yes | Standard |
| Flat Rate Pricing | Yes | Standard |
| Customer Portal | Yes | Standard |
| Online Booking | Yes | Standard |
| Photo Documentation | Yes | Standard |
| GPS Tracking | Yes | Standard |
| Time Tracking | Yes | Standard |
| Service Agreements | Yes | Standard |