Dispatch
BigChange
BigChange provides a comprehensive job management platform designed for field service businesses. It integrates CRM, scheduling, mobile workforce management, and invoicing to streamline operations and enhance efficiency for various trades.
emerging🔧Plumbing⚡Electrical❄️HVAC🏠Roofing
Use Cases
- Optimizing field service scheduling and dispatch
- Managing mobile workforces and job progress
- Streamlining customer relationship management
- Automating invoicing and payment collection
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Advanced |
| Proposals & Quotes | Yes | Standard |
| Dispatch | Yes | Advanced |
| Scheduling | Yes | Advanced |
| Route Optimization | Yes | Advanced |
| Inventory Management | Yes | Standard |
| Asset Management | Yes | Standard |
| Estimating | Yes | Standard |
| Invoicing | Yes | Standard |
| Payment Processing | Yes | Standard |
| Job Costing | Yes | Standard |
| QuickBooks Sync | Yes | Standard |
| Pricebook | Partial | Standard |
| Customer Portal | Yes | Standard |
| Online Booking | Yes | Standard |
| Photo Documentation | Yes | Standard |
| GPS Tracking | Yes | Advanced |
| Time Tracking | Yes | Standard |
| Safety Checklists | Yes | Standard |
| Service Agreements | Yes | Standard |