CRM
FranchiseSoft
FranchiseSoft is a cloud-based franchise management system covering CRM, franchisee operations, HR/payroll, financial reporting and royalty management with ACH processing, and an integrated LMS for franchisee training. Headquartered in Mississauga, Ontario, Canada, with over 60,000 registered franchisor/franchisee users.
emergingPlumbingElectricalHVACPaintingTradeAtlas verified· Jul 2026
Use Cases
- Managing franchise sales leads parsed from multiple sites and sources
- Running targeted email marketing campaigns grouped by lead source
- Onboarding new franchisees and configuring exclusive territories
- Generating financial reports and processing royalties via ACH
- Training franchisees through an integrated learning management system
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Marketing Automation | Yes | Standard |
| Royalty Management | Yes | Standard |
| HR Tools | Yes | Standard |
| Franchisee Onboarding | Yes | Standard |
| Compliance Tools | Yes | Basic |
| Document Storage | Yes | Basic |
| Customer Portal | Yes | Basic |
| Territory Management | Yes | Basic |