Use Cases
- Optimizing field technician scheduling and dispatch
- Managing mobile work orders and service requests
- Tracking inventory and customer assets in the field
- Streamlining service operations and reporting
Pricing
Service Pro
A comprehensive field service management platform for scheduling, dispatch, work orders, inventory, and customer management.
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Proposals & Quotes | Yes | Standard |
| E-Signature | Yes | Standard |
| Dispatch | Yes | Advanced |
| Scheduling | Yes | Advanced |
| Route Optimization | Yes | Standard |
| Inventory Management | Yes | Advanced |
| Asset Management | Yes | Standard |
| Estimating | Yes | Standard |
| Invoicing | Yes | Standard |
| Payment Processing | Yes | Standard |
| Job Costing | Yes | Standard |
| QuickBooks Sync | Yes | Standard |
| Pricebook | Yes | Standard |
| Flat Rate Pricing | Yes | Standard |
| Customer Portal | Yes | Standard |
| Call Tracking | Yes | Standard |
| Photo Documentation | Yes | Standard |
| GPS Tracking | Yes | Standard |
| Time Tracking | Yes | Standard |
Strengths
- Robust mobile capabilities for field technicians
- Comprehensive suite of FSM features
- Extensive integration options with ERP and CRM systems
Best Fit
Typical clientssmall crews up to enterprise & national firms (500+)
Platform weightLightweight — newer platform, faster to adopt
Small teamsMid-sizeLargeEnterprise