Use Cases
- Streamlining customer communication
- Managing orders and inquiries efficiently
- Improving team collaboration and responsiveness
- Enhancing customer service experience
Pricing
Prokeep Platform
A unified communication platform for managing customer texts, calls, and orders from a single inbox.
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Contact Management | Yes | Advanced |
| Team Messaging | Yes | Advanced |
| Alerts & Notifications | Yes | Standard |
| Mobile App | Yes | Standard |
| Reporting Dashboard | Yes | Standard |
| Third-Party Integrations | Yes | Advanced |
| API Access | Yes | Standard |
| Zapier Integration | Yes | Standard |
| Document Storage | Yes | Basic |
| Photo Documentation | Yes | Standard |
| Call Tracking | Yes | Standard |
| Opportunity Tracking | Yes | Basic |
| AI Features | Yes | Basic |
Strengths
- Centralized communication for all channels
- Seamless integration with existing business systems
- User-friendly interface for quick adoption
Best Fit
Typical clientssmall crews up to enterprise & national firms (500+)
Platform weightLightweight — newer platform, faster to adopt
Small teamsMid-sizeLargeEnterprise