FSM

AppFolio

AppFolio is a cloud-based property management platform serving residential, commercial, and community association managers. It includes integrated maintenance work order management, vendor portals, and mobile tools for coordinating trade contractors.

majorPlumbingElectricalHVACGeneral ContractingTradeAtlas verified· Aug 2026

Product Tour

Use Cases

  • Coordinate maintenance vendors and track work orders
  • Manage tenant maintenance requests and communication
  • Schedule recurring preventive maintenance tasks
  • Process vendor payments and track job costs

Pricing

Transparency
Quote only
AppFolio Property Manager

Core property management platform with leasing, accounting, and maintenance.

AppFolio Property Manager PLUS

Advanced tier with enhanced maintenance workflows and performance insights.

AppFolio does not publish pricing — request a quote via the vendor website.

Capability Matrix

FeatureStatusDepth
Work OrdersYesAdvanced
SchedulingYesStandard
Vendor ManagementYesStandard
Mobile AppYesStandard
Customer PortalYesStandard
InvoicingYesStandard
Payment ProcessingYesStandard
Reporting DashboardYesStandard
Document StorageYesStandard
Maintenance SchedulingYesStandard
Preventive MaintenanceYesStandard
Push NotificationsYesStandard
Photo DocumentationYesStandard
Third-Party IntegrationsYesStandard

Strengths

  • Integrated tenant and vendor portal
  • Strong mobile app for field use
  • Built-in online payments and accounting

Best Fit

Property managers and landlords seeking an all-in-one platform with maintenance work order dispatching

Typical clientsmid-size shops up to enterprise & national firms (500+)
Platform weightHeavyweight — deep feature set, industry-standard footprint
Cost signalCustom quote — plan for a sales process and negotiated contract

Usually more platform than a solo or small crew needs — smaller shops tend to be better served by a lighter tool.

Mid-sizeLargeEnterprise