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BuildOps

BuildOps is an all-in-one commercial contractor management platform purpose-built for mechanical, electrical, plumbing, HVAC, fire and life safety, and refrigeration contractors. Founded in 2018 and headquartered in Los Angeles, it unifies service management, project management, financials, and CRM into a single cloud-based system with AI-powered automation (OpsAI). The platform targets mid-size to enterprise commercial trade contractors and has achieved unicorn status with over $250M in total funding.

mid★★★★☆4.2(69)G2★★★★☆4.4(177)CapterraPlumbingElectricalHVACGeneral ContractingTradeAtlas verified· Jul 2026

Product Tour

Use Cases

  • Commercial HVAC service and maintenance contract management
  • Electrical and plumbing project management with RFIs and submittals
  • Multi-tech dispatch and scheduling for commercial service teams
  • Job costing and progress billing for construction projects
  • Preventive maintenance scheduling for facility service contracts
  • Fleet tracking and technician GPS dispatch optimization

Pricing

Transparency
Quote only
Service Management

Dispatch, work order closeout, asset tracking, preventive maintenance, purchasing and inventory

Project Management

Field execution, resource planning, document control, RFIs, submittals, change orders, job costing

Financials

Invoicing, procurement and inventory, time tracking, payroll-ready exports

Sales & CRM

Quote to contract, pipeline management, customer relationship management, sales-to-ops handoff

OpsAI

AI-powered automation for field, service, finance, and sales workflows

Fleet+

GPS tracking, real-time dispatch map overlay, geofencing, driver safety scores (add-on)

Payments+

Online payment processing integrated with invoicing (add-on)

CRM+

Enhanced lead and pipeline management (add-on)

BuildOps does not publish pricing — request a quote via the vendor website.

Capability Matrix

FeatureStatusDepth
CRM / Customer ManagementYesAdvanced
Proposals & QuotesYesAdvanced
E-SignatureYesStandard
Financing OptionsNoBasic
DispatchYesAdvanced
SchedulingYesAdvanced
Route OptimizationPartialStandard
Inventory ManagementYesStandard
Asset ManagementYesAdvanced
EstimatingYesAdvanced
InvoicingYesAdvanced
Payment ProcessingPartialStandard
Job CostingYesAdvanced
PayrollPartialBasic
QuickBooks SyncYesAdvanced
PricebookYesStandard
Flat Rate PricingPartialStandard
Customer PortalPartialStandard
Online BookingPartialBasic
Marketing AutomationNoBasic

Strengths

  • Purpose-built for commercial (not residential) trade contractors
  • Unified service and project management in one platform
  • AI-powered automation (OpsAI) across field, service, finance, and sales workflows
  • Strong dispatch board with real-time GPS integration via Fleet+ add-on
  • Deep QuickBooks and ERP integrations (Sage, Viewpoint, NetSuite)
  • Covers full quote-to-cash cycle including e-signature and mobile quoting
  • Service agreements with automated scheduling and profitability tracking
  • Over $250M in funding with unicorn status providing long-term stability

Best Fit

Mid-size to large commercial MEP (mechanical, electrical, plumbing) and HVAC contractors that need an integrated platform spanning service management, project management, dispatching, quoting, and financials — particularly those replacing multiple disconnected tools.

Typical clientsmid-size shops up to large contractors (100–500)
Platform weightMid-weight — full-featured without enterprise overhead
Cost signalCustom quote — plan for a sales process and negotiated contract

Usually more platform than a solo or small crew needs — smaller shops tend to be better served by a lighter tool.

Mid-sizeLargeBuilt for the trades