BuildOps
BuildOps is an all-in-one commercial contractor management platform purpose-built for mechanical, electrical, plumbing, HVAC, fire and life safety, and refrigeration contractors. Founded in 2018 and headquartered in Los Angeles, it unifies service management, project management, financials, and CRM into a single cloud-based system with AI-powered automation (OpsAI). The platform targets mid-size to enterprise commercial trade contractors and has achieved unicorn status with over $250M in total funding.
Use Cases
- Commercial HVAC service and maintenance contract management
- Electrical and plumbing project management with RFIs and submittals
- Multi-tech dispatch and scheduling for commercial service teams
- Job costing and progress billing for construction projects
- Preventive maintenance scheduling for facility service contracts
- Fleet tracking and technician GPS dispatch optimization
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Advanced |
| Proposals & Quotes | Yes | Advanced |
| E-Signature | Yes | Standard |
| Financing Options | No | Basic |
| Dispatch | Yes | Advanced |
| Scheduling | Yes | Advanced |
| Route Optimization | Partial | Standard |
| Inventory Management | Yes | Standard |
| Asset Management | Yes | Advanced |
| Estimating | Yes | Advanced |
| Invoicing | Yes | Advanced |
| Payment Processing | Partial | Standard |
| Job Costing | Yes | Advanced |
| Payroll | Partial | Basic |
| QuickBooks Sync | Yes | Advanced |
| Pricebook | Yes | Standard |
| Flat Rate Pricing | Partial | Standard |
| Customer Portal | Partial | Standard |
| Online Booking | Partial | Basic |
| Marketing Automation | No | Basic |
Alternatives to Consider
ServiceTitan
All-in-one field service management platform built for residential and commercial trades.
Jobber
Field service management software designed for small to mid-size home service businesses.
Procore
Cloud-based construction management platform connecting project stakeholders across the build lifecycle.