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Hatch

Hatch is an AI-powered omnichannel communication platform built for home improvement and home services contractors. It automates lead engagement, estimate follow-ups, appointment confirmations, and customer outreach via text, email, and voice AI agents — helping contractors close more leads without adding headcount. The platform integrates with leading field service CRMs, lead sources, and technology partners, and is trusted by more than half of the top 20 QR 500 home improvement companies.

mid★★★½☆3.5(40)CapterraPlumbingElectricalHVACRoofingTradeAtlas verified· Jun 2026

Product Tour

Use Cases

  • Instant automated text/email response to new leads from Angi, Yelp, Google LSA, and other sources
  • Estimate follow-up sequences to increase close rates
  • Re-engagement of old or canceled leads
  • Appointment confirmation and project update messaging
  • AI inbound call handling and appointment booking
  • Recurring service and membership outreach

Pricing

Starting at
$199/mo
Transparency
Quote only
Contract
Month-to-month
Hatch

Hatch is an AI-powered omnichannel communication platform built for home improvement and home servic

Capability Matrix

FeatureStatusDepth
CRM / Customer ManagementPartialBasic
Proposals & QuotesNoBasic
E-SignatureNoBasic
Financing OptionsPartialStandard
DispatchNoBasic
SchedulingPartialBasic
Route OptimizationNoBasic
Inventory ManagementNoBasic
Asset ManagementNoBasic
EstimatingNoBasic
InvoicingNoBasic
Payment ProcessingNoBasic
Job CostingNoBasic
PayrollNoBasic
QuickBooks SyncNoBasic
PricebookNoBasic
Flat Rate PricingNoBasic
Customer PortalNoBasic
Online BookingYesStandard
Marketing AutomationYesAdvanced

Strengths

  • Deep integrations with home-service CRMs (ServiceTitan, AccuLynx, JobNimbus, LeadPerfection) and 20+ lead sources
  • AI voice and messaging agents that handle inbound calls and text conversations 24/7
  • Pre-built journey automation for every stage of the sales funnel — new leads, estimate follow-up, canceled jobs, re-engagement
  • Used by more than half of the top 20 QR 500 home improvement companies
  • G2 High Performer and Momentum Leader for Spring 2025

Best Fit

Home improvement and home services contractors (HVAC, roofing, windows, plumbing, electrical, general contracting) that have a dedicated CSR or sales team and want to automate lead response, estimate follow-ups, and customer communication across text, email, and voice without replacing their existing CRM.

Typical clientssmall crews up to large contractors (100–500)
Platform weightMid-weight — full-featured without enterprise overhead
Cost signalFrom $199/mo published
Small teamsMid-sizeLargeBuilt for the trades