Kickserv
Kickserv is a cloud-based field service management platform designed for small to mid-sized home service businesses. It covers the full job lifecycle — customer management, estimating, scheduling, dispatch, GPS tracking, invoicing, and online payments — in a straightforward, affordable package. Originally launched in 2006 as ServiceSidekick, it rebranded in 2011 and was acquired by EverCommerce in 2023, joining the EverPro portfolio alongside ServiceFusion and Profit Rhino.
Use Cases
- Scheduling and dispatching jobs for small HVAC or plumbing teams
- Building and sending estimates with e-signature approval
- Invoicing customers and accepting payments in the field
- GPS check-ins and technician time tracking
- Customer communication automation (reminders, follow-ups)
- Syncing job data to QuickBooks for accounting
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Proposals & Quotes | Yes | Standard |
| E-Signature | Yes | Standard |
| Financing Options | No | Basic |
| Dispatch | Yes | Standard |
| Scheduling | Yes | Advanced |
| Route Optimization | Partial | Basic |
| Inventory Management | No | Basic |
| Asset Management | No | Basic |
| Estimating | Yes | Standard |
| Invoicing | Yes | Advanced |
| Payment Processing | Yes | Standard |
| Job Costing | Partial | Basic |
| Payroll | No | Basic |
| QuickBooks Sync | Yes | Advanced |
| Pricebook | No | Basic |
| Flat Rate Pricing | No | Basic |
| Customer Portal | Yes | Standard |
| Online Booking | Yes | Standard |
| Marketing Automation | Partial | Basic |
Alternatives to Consider
ServiceTitan
All-in-one field service management platform built for residential and commercial trades.
Jobber
Field service management software designed for small to mid-size home service businesses.
Housecall Pro
Housecall Pro is a cloud-based field service management platform built for residential home service contractors. Founded in 2013 and headquartered in San Diego, CA, it serves 45,000+ businesses across HVAC, plumbing, electrical, cleaning, roofing, painting, landscaping, and 50+ other trades. The platform covers the full job lifecycle — scheduling, dispatching, estimating, invoicing, payments, GPS fleet tracking, CRM, online booking, and marketing automation — delivered via web and native iOS/Android apps. Operated by parent company Codefied Inc., it also runs subsidiaries BuildBook and Trade Academy.