Product Tour
Use Cases
- Field service job management
- Customer relationship management
Pricing
Transparency
Quote only
mHelpDesk
Field service management for small businesses
mHelpDesk does not publish pricing — request a quote via the vendor website.
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Scheduling | Yes | Standard |
| Dispatch | Yes | Standard |
| Invoicing | Yes | Standard |
| Payment Processing | Yes | Standard |
| Reporting Dashboard | Yes | Standard |
| QuickBooks Sync | Yes | Standard |
| Work Orders | Yes | Standard |
| Estimating | Yes | Standard |
| Online Booking | Yes | Standard |
| Customer Portal | Yes | Standard |
| Third-Party Integrations | Yes | Standard |
Strengths
- crm
- scheduling
- dispatch
Best Fit
Small business hvac/plumbing contractors
Typical clientssmall crews (4–20)
Platform weightLightweight — newer platform, faster to adopt
Cost signalCustom quote — plan for a sales process and negotiated contract
Small teams
Alternatives to Consider
ServiceTitan
major★ Featured
All-in-one field service management platform built for residential and commercial trades.
★★★★☆4.4G2★★★★☆4.3Capterra
Custom QuoteQuote only
Mid–LargeiOS
Jobber
major★ Featured
Field service management software designed for small to mid-size home service businesses.
★★★★½4.6G2★★★★½4.6Capterra
Per UserPricing public
Solo–SmalliOS