simPRO
simPRO is a cloud-based field service management and job management platform purpose-built for trade contractors. Founded in 2002 in Brisbane, Australia by an electrical contractor and a software engineering student, it covers the full job lifecycle from quoting and estimating through scheduling, dispatch, inventory, invoicing, and reporting. It is widely used by HVAC, plumbing, electrical, fire protection, and general-contracting businesses across Australia, New Zealand, the UK, and the US. The platform scales from single-trade service companies to multi-division commercial contractors with project management complexity.
Use Cases
- Trade contractor job management end-to-end (quote → dispatch → invoice)
- Commercial project management with cost tracking
- Planned maintenance scheduling and asset management
- Fleet tracking with Simtrac GPS
- Multi-location or multi-company contractor operations
Capability Matrix
| Feature | Status | Depth |
|---|---|---|
| CRM / Customer Management | Yes | Standard |
| Proposals & Quotes | Yes | Advanced |
| E-Signature | Yes | Standard |
| Financing Options | No | Basic |
| Dispatch | Yes | Advanced |
| Scheduling | Yes | Advanced |
| Route Optimization | Partial | Basic |
| Inventory Management | Yes | Advanced |
| Asset Management | Yes | Advanced |
| Estimating | Yes | Advanced |
| Invoicing | Yes | Advanced |
| Payment Processing | Yes | Standard |
| Job Costing | Yes | Advanced |
| Payroll | No | Basic |
| QuickBooks Sync | Yes | Advanced |
| Pricebook | Yes | Advanced |
| Flat Rate Pricing | Yes | Standard |
| Customer Portal | Yes | Advanced |
| Online Booking | Yes | Standard |
| Marketing Automation | Partial | Basic |
Alternatives to Consider
ServiceTitan
All-in-one field service management platform built for residential and commercial trades.
Jobber
Field service management software designed for small to mid-size home service businesses.
Procore
Cloud-based construction management platform connecting project stakeholders across the build lifecycle.